Emotional Intelligence

• Why it Matters: Emotional intelligence is crucial for understanding and managing your own emotions and those of others, leading to better relationships, conflict resolution, and overall leadership effectiveness.
• Key Characteristics:
  • Self-awareness
  • Empathy
  • Self-regulation
  • Social skills
• Tip for Improvement: Develop empathy by actively engaging in conversations and trying to understand others’ perspectives and emotions.
• Resource: “Emotional Intelligence 2.0“ by Travis Bradberry and Jean Greaves
• Quote: “Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others.” – Daniel Goleman