• Skill: Effective Communication
  • Why it Matters: Clear communication is essential for building trust, preventing misunderstandings, and driving results.
  • Key Characteristics:
    • Clear articulation
    • Active listening
    • Adaptability
  • Tip for Improvement: Practice active listening by maintaining eye contact and asking clarifying questions.
  • Resource: “The Art of Public Speaking” by Dale Carnegie
  • Quote: “The art of communication is the language of leadership.” – James Humes

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